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Article
Publication date: 9 April 2019

Mario Chong, Juan G. Lazo Lazo, Maria Cristina Pereda and Juan Manuel Machuca De Pina

The purpose of this paper is to improve disaster management models, have an optimal distribution of assets, reduce human suffering in a crisis and find a good solution for…

Abstract

Purpose

The purpose of this paper is to improve disaster management models, have an optimal distribution of assets, reduce human suffering in a crisis and find a good solution for warehouse locations, distribution points, inventory levels and costs, considering the uncertainty of a wide range of variables, to serve as a support model for decision making in real situations.

Design/methodology/approach

A model is developed based on the recent models. It includes structured and non-structured data (historical knowledge) from a humanitarian perspective. This model considers the uncertainty in a landslide and flood area and it is applied in a representative Peruvian city.

Findings

The proposed model can be used to determine humanitarian aid supply and its distribution with uncertainty, regarding the affected population and its resilience. This model presents a different point of view from the efficiency of the logistics perspective, to identify the level of trust between all the stakeholders (public, private and academic). The finding provides a new insight in disaster management to cover the gap between applied research and human behavior in crisis.

Research limitations/implications

In this study the access of reliable information is limited.

Practical implications

This paper provides an operation model with uncertainty in a humanitarian crisis and a decision-making tool with some recommendation for further public policies.

Originality/value

This study presents a model for decision makers in a low-income zone and highlights the importance of preparedness in the humanitarian system. This paper expands the discussion of how the mathematical models and human behaviors interact with different perspectives in a humanitarian crisis.

Details

Journal of Humanitarian Logistics and Supply Chain Management, vol. 9 no. 1
Type: Research Article
ISSN: 2042-6747

Keywords

Article
Publication date: 28 June 2019

Julio Cesar Castillo, Elsa Goicochea, Mario Chong and Michelle Rodriguez

In recent decades, there has been an important growth of Latin American cities; therefore, the demand for resources and services has increased for cities to function and meet the…

Abstract

Purpose

In recent decades, there has been an important growth of Latin American cities; therefore, the demand for resources and services has increased for cities to function and meet the needs of their inhabitants. Latin American cities are growing rapidly and this process affects the quality of life of citizens. The purpose of this paper is to characterize the logistics of an area of the city of Lima, Peru; through the analysis of the practices of the last mile distribution, and in this way, contribute with information that can be used for decision-making and for the proposal of public policies that improve the efficiency of logistics operations in the area.

Design/methodology/approach

Regarding the methodology applied, first, we identified the district to be analyzed using marketing information from the districts of Lima. Next, the authors collected information using forms following the methodology of the last Mile/Km2-MIT. Finally, the project planning finished in 15 days.

Findings

It was found that most of the stores in the area are nanostores that sell diverse products, the community does not have parking lots or loading and unloading areas and the majority of deliveries are made to wholesalers and supermarkets. In addition, a relationship between business density and the traffic congestion was identified and taxis are the most widely used means of distribution of goods. Most of the streets do not have signage, they are mainly one-way and do not have exclusive routes for public transportation.

Research limitations/implications

Due to not having georeference information about the specific stores location and statistics data about its suppliers, the research results may show a primarily scope. Based on the results, the authors are encouraged to do more research using data analytics as in the next steps.

Practical implications

The paper reinforces the importance and challenge of working collaboration between suppliers, owners and local government.

Social implications

The paper provides opportunities to create new policies, as well as an incentive plan for personal workers, suppliers and ecosolution proposals.

Originality/value

Currently, as per the authors’ knowledge, there is no varied literature that characterizes and analyzes the logistic profile of the districts of Lima city and serves as a basis for the implementation of solutions and public policies.

Objetivo

El objetivo de esta investigación es caracterizar la logística de un área de la ciudad de Lima, Perú; a través del análisis de las prácticas de la distribución de la última milla y, de esta manera, contribuir con información que se puede utilizar para la toma de decisiones y para la propuesta de políticas públicas que mejoren la eficiencia de las operaciones logísticas en el área.

Diseño/metodología/enfoque

Con respecto a la metodología aplicada, primero, se identificó el distrito a analizar utilizando información de mercadeo de los distritos de Lima; a continuación, se recopiló información utilizando formularios siguiendo la metodología de la última milla/Km2-MIT; finalmente, la planificación del proyecto terminó en 15 días.

Resultados

Se encontró que la mayoría de los establecimientos son pequeñas tiendas que venden productos diversos, no tienen estacionamientos o áreas de carga y descarga y la mayoría de las entregas se realizan a mayoristas y supermercados. Además, existe una relación entre la densidad comercial y la congestión de tráfico, siendo los taxis los medios de distribución más utilizados. La mayoría de las calles no tienen señalización, son de un solo sentido y no tienen carriles exclusivos para el transporte público. Estos hallazgos son relevantes para la implementación de políticas públicas para la mejora de la infraestructura y eficiencia de las operaciones logísticas.

Originalidad/valor

Actualmente no existe una literatura variada que caracterice y analice el perfil logístico de los distritos de la ciudad de Lima y sirva de base para la implementación de soluciones y políticas públicas.

Palabras clave Planificación, Planeamiento urbano, Distribución, Submegaciudades, Megaciudades, Urbanismo, Recursos

Tipo de artículo

Artículo de investigación

Objetivo

O objetivo desta investigação é caracterizar a logística de uma área da cidade de Lima, Peru; através da análise das práticas de distribuição da última milha e, desta forma, contribuir com informações que possam ser utilizadas na tomada de decisão e pela proposição de políticas públicas que melhorem a eficiência das operações logísticas na área.

Desenho/metodologia/abordagem

Com relação à metodologia aplicada, primeiro, o distrito a ser analisado foi identificado usando informações de marketing dos distritos de Lima; em seguida, as informações foram coletadas por meio de formulários seguindo a metodologia da última milha/Km2-MIT; finalmente, o planejamento do projeto terminou em 15 dias.

Resultados

Constatou-se que a maioria das lojas comercializa diversos produtos, não possui estacionamentos ou áreas de carga e descarga e sendo a maioria das entregas realizadas para atacadistas e supermercados. Além disso, existe uma relação entre a densidade comercial e o congestionamento de tráfego, sendo os táxis os meios de distribuição mais utilizados. A maioria das ruas não possui sinalização, são de sentido único e não possuem pistas exclusivas para o transporte público. Essas constatações são relevantes para a implementação de políticas públicas para melhorar a infraestrutura e a eficiência das operações logísticas.

Originalidade/valor

Atualmente não existe uma literatura variada que caracterize e analise o perfil logístico dos distritos da cidade de Lima e sirva de base para a implementação de soluções e políticas públicas.

Palavras-chave Planejamento, Planejamento urbano, Distribuição, Sub megacidades, Megacidades, Planejamento urbano, Recursos

Tipo de artigo

Artigo de pesquisa

Details

Management Research: Journal of the Iberoamerican Academy of Management, vol. 17 no. 2
Type: Research Article
ISSN: 1536-5433

Keywords

Article
Publication date: 12 December 2023

David Ernesto Salinas-Navarro, Ernesto Pacheco-Velazquez, Agatha Clarice Da Silva-Ovando, Christopher Mejia-Argueta and Mario Chong

This study aims to present a conceptual framework aimed at promoting educational innovation in supply chain management and logistics (SCM&L). The framework can help to design…

Abstract

Purpose

This study aims to present a conceptual framework aimed at promoting educational innovation in supply chain management and logistics (SCM&L). The framework can help to design active learning experiences regarding student learning outcomes that tackle current challenges in the discipline. Emphasizing the significance of linking students’ learning to real-world scenarios, the framework enables reflective learning through hands-on engagement in a constructive alignment, overcoming existing pedagogical limitations in the field.

Design/methodology/approach

This study presents a qualitative research methodology that relies on the case study method. Three instances are presented to illustrate educational efforts of active learning in countries of Latin America, Bolivia, Mexico and Peru, linking real-world relevant situations to disciplinary teaching and learning.

Findings

The innovative learning experiences introduced in this study transform real-world SCM&L operations into distinctive educational opportunities. These experiences facilitate learning not only within traditional classrooms but also in urban areas of the Latin American region, enabling students to interact with educational partners in authentic settings to achieve their intended learning outcomes. These experiences are characterized by their focus on establishing meaningful connections between learning and local communities, businesses or specific contexts.

Research limitations/implications

The study recognizes various limitations of conceptual, methodological, execution-related and research process aspects. First, not all academics in the SCM&L discipline may universally acknowledge the importance of educational innovation and active learning experiences because of limited pedagogical awareness. Moreover, execution-related limitations arise from the demanding nature of incorporating active pedagogical approaches into courses, as they can be resource-intensive and time-consuming. Regarding research process limitations, the case study limits generalizability and broader inferences because of its particular views and locations, which require further investigation with other instances across other disciplines and geographical regions for validation.

Practical implications

The practical implementation of this framework within the MIT SCALE network for Latin America and the Caribbean (LAC) demonstrates its potential in meeting diverse academic and institutional expectations and providing educational benefits to students.

Social implications

The study makes a valuable contribution to prioritizing and coordinating pedagogical research by investigating the success of learning outcomes achieved through active and experiential implementations in various contexts. It provides inspiring examples of innovative learning experiences that can drive new developments not only within the LAC region but also in other areas, prompting a shift away from traditional educational approaches.

Originality/value

This research presents a conceptual framework, which is developed from the insights obtained in the three learning experiences to guide future efforts in SCM&L education. The findings demonstrate how to structure active learning experiences based on authentic assessment and illustrate the potential for increased cooperation among institutions in Latin America. It also promotes the recognition of novel SCM&L active learning experiences and highlights some of the benefits of this approach.

Details

Journal of International Education in Business, vol. 17 no. 1
Type: Research Article
ISSN: 2046-469X

Keywords

Article
Publication date: 12 October 2023

Christian Fernando Libaque-Saenz, Claudio Ortega, Michelle Rodriguez-Serra, Mario Chong and Salvador Lopez-Puente-de-la-Vega

Although e-wallet adoption has grown in recent years, there are some countries like Peru with low penetration rates. Contrary to prior studies that focused on customers' adoption…

Abstract

Purpose

Although e-wallet adoption has grown in recent years, there are some countries like Peru with low penetration rates. Contrary to prior studies that focused on customers' adoption of e-wallets, this study focuses on merchants' adoption to fully understand the use of these services. Additionally, considering that e-wallets are two-sided markets with the co-existence of two distinct economic agents (customer and merchants) interacting through these platforms, this study is the first to assess the dynamics of inter-side benefits from the merchants' perspective. Finally, interoperability was also included to determine its role in countries where the interaction between different e-wallets is limited.

Design/methodology/approach

Based on two-sided markets and social cognitive theory, a model was proposed including merchants' perceived benefits associated with the use of e-wallets, for them and for their customers (inter-side). Additionally, technical issues such as interoperability were measured. Data were collected from nanostore owners in Lima in 2022. A structural equation modeling technique was used to determine the impact of both types of benefits and technical features on merchants' adoption of e-wallets. Finally, a polynomial regression with response surface methodology was used to assess the interaction of the benefits for both sides of the platform from the merchants' perspective.

Findings

The two-sided-market features of e-wallets were validated. From merchants' view, the use of these platforms is the result of balancing the benefits for them and for their customers, and the interaction between these two types of benefits varies according to the socio-economic level in which the nanostore operates. Additionally, interoperability was found to be important for merchants, so future policies should commit to achieve an ecosystem that facilitates the interoperability not only among e-wallets but also between e-wallets and third-party services. Finally, since service availability is also important for merchants, e-wallet providers should invest in improving their infrastructure's scalability.

Originality/value

Prior studies have mainly focused on the customer side of e-wallets, with little research about the adoption of digital payment methods by the merchant side. In addition, no study has focused on the effect of one of the sides of the platform on the other side (inter-side benefits) when adopting these services. Finally, the effect of interoperability across platforms has not been addressed in detail yet. This study aims to fill these gaps by proposing a framework to understand the adoption of these services by merchants in terms of inter-side benefits and technical issues.

Details

Industrial Management & Data Systems, vol. 124 no. 1
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 18 February 2021

Rafael Renteria, Mario Chong, Irineu de Brito Junior, Ana Luna and Renato Quiliche

This paper aims to design a vulnerability assessment model considering the multidimensional and systematic approach to disaster risk and vulnerability. This model serves to both…

Abstract

Purpose

This paper aims to design a vulnerability assessment model considering the multidimensional and systematic approach to disaster risk and vulnerability. This model serves to both risk mitigation and disaster preparedness phases of humanitarian logistics.

Design/methodology/approach

A survey of 27,218 households in Pueblo Rico and Dosquebradas was conducted to obtain information about disaster risk for landslides, floods and collapses. We adopted a cross entropy-based approach for the measure of disaster vulnerability (Kullback–Leibler divergence), and a maximum-entropy estimation for the reconstruction of risk a priori categorization (logistic regression). The capabilities approach of Sen supported theoretically our multidimensional assessment of disaster vulnerability.

Findings

Disaster vulnerability is shaped by economic, such as physical attributes of households, and health indicators, which are in specific morbidity indicators that seem to affect vulnerability outputs. Vulnerability is heterogeneous between communities/districts according to formal comparisons of Kullback–Leibler divergence. Nor social dimension, neither chronic illness indicators seem to shape vulnerability, at least for Pueblo Rico and Dosquebradas.

Research limitations/implications

The results need a qualitative or case study validation at the community/district level.

Practical implications

We discuss how risk mitigation policies and disaster preparedness strategies can be driven by empirical results. For example, the type of stock to preposition can vary according to the disaster or the kind of alternative policies that can be formulated on the basis of the strong relationship between morbidity and disaster risk.

Originality/value

Entropy-based metrics are not widely used in humanitarian logistics literature, as well as empirical data-driven techniques.

Details

Journal of Humanitarian Logistics and Supply Chain Management, vol. 11 no. 3
Type: Research Article
ISSN: 2042-6747

Keywords

Article
Publication date: 17 August 2021

Andrés Regal Ludowieg, Claudio Ortega, Andrés Bronfman, Michelle Rodriguez Serra and Mario Chong

The purpose of this paper is to present a spatial decision support system (SDSS) to be used by the local authorities of a city in the planning and response phase of a disaster…

Abstract

Purpose

The purpose of this paper is to present a spatial decision support system (SDSS) to be used by the local authorities of a city in the planning and response phase of a disaster. The SDSS focuses on the management of public spaces as a resource to increase a vulnerable population’s accessibility to essential goods and services. Using a web-based platform, the SDSS would support data-driven decisions, especially for cases such as the COVID-19 pandemic which requires special care in quarantine situations (which imply walking access instead of by other means of transport).

Design/methodology/approach

This paper proposes a methodology to create a web-SDSS to manage public spaces in the planning and response phase of a disaster to increase the access to essential goods and services. Using a regular polygon grid, a city is partitioned into spatial units that aggregate spatial data from open and proprietary sources. The polygon grid is then used to compute accessibility, vulnerability and population density indicators using spatial analysis. Finally, a facility location problem is formulated and solved to provide decision-makers with an adaptive selection of public spaces given their indicators of choice.

Findings

The design and implementation of the methodology resulted in a granular representation of the city of Lima, Peru, in terms of population density, accessibility and vulnerability. Using these indicators, the SDSS was deployed as a web application that allowed decision-makers to explore different solutions to a facility location model within their districts, as well as visualizing the indicators computed for the hexagons that covered the district’s area. By performing tests with different local authorities, improvements were suggested to support a more general set of decisions and the key indicators to use in the SDSS were determined.

Originality/value

This paper, following the literature gap, is the first of its kind that presents an SDSS focused on increasing access to essential goods and services using public spaces and has had a successful response from local authorities with different backgrounds regarding the integration into their decision-making process.

Details

Journal of Humanitarian Logistics and Supply Chain Management, vol. 12 no. 2
Type: Research Article
ISSN: 2042-6747

Keywords

Book part
Publication date: 20 November 2020

Alicia Pérez, José Villena, Diego Matuk, Ana Luna and Mario Chong

The functional strategy map (FSM) is a tool used to capture the organizations' supply chain strategy. Its product, the strategy map, allows the organizations to apply the…

Abstract

The functional strategy map (FSM) is a tool used to capture the organizations' supply chain strategy. Its product, the strategy map, allows the organizations to apply the Conceptual System Assessment and Reformulation methodology (CSAR) with a multi-objective perspective to rethink the business strategy. The aim of this study is to optimize a company business strategy of corrugate cardboard boxes, with its strategic and tactical relations and problems obtained with the CSAR methodology and the FSM tool, as well as its operational priorities identified by the analytical hierarchy process, which is a tool to support multicriteria decision-making. This proposal, with a mixed methodology approach, generates multiple improvements, such as the reduction of the overall cost, the optimal fill rate operations, and the articulation of the strategic and functional decisions in this organization, which are based on a cost competitive strategy. The results were validated by the financial assessments that ensure an attractive return of the investment and the articulation between the business strategies with its functional plans.

Details

Supply Chain Management and Logistics in Emerging Markets
Type: Book
ISBN: 978-1-83909-333-3

Keywords

Content available
Book part
Publication date: 20 November 2020

Abstract

Details

Supply Chain Management and Logistics in Emerging Markets
Type: Book
ISBN: 978-1-83909-333-3

Book part
Publication date: 12 November 2018

Rada-Orellana Mauricio, Jiménez María-de-León and Fernanda Fierro María

While in some districts having drinking water is a given reality, there are others where there is a lack of access to this resource. Unfortunately, even today, 10.2% of the world…

Abstract

While in some districts having drinking water is a given reality, there are others where there is a lack of access to this resource. Unfortunately, even today, 10.2% of the world population lives this situation and it could be worse in the coming years, according to UNICEF. Inhabitants in Pamplona Alta at southern Lima, Peru, daily suffer this harsh reality. This social challenge study attempts to define a methodology for an effective logistic planning of water distribution in Torres Minas. Currently, they obtain it from unsanitary and informal vendors. This chapter provides the basis of a new layout of the water distribution network based on clusters to efficiently satisfy water demand. Specifically, we propose the use of orderly delivery points called “bus-stops of water” in a two-echelon distribution system, whose optimization relies on a mixed-integer linear programming (MILP) technique. The objective of these guidelines is minimizing the transactional and transportation cost, while increasing the bargaining power of the community. Results showed a reduction of 52.67% and 26% in transactional and transportation costs, respectively, and a reduction of the associated risks of shortage and contamination of a tight delivery of water. Moreover, we foster the application of this methodology in other similar situations to produce sustainable growth for human settlements; regardless, there is a lack of access to water or a steep geography.

Details

Supply Chain Management and Logistics in Latin America
Type: Book
ISBN: 978-1-78756-804-4

Keywords

Article
Publication date: 13 July 2020

Catarina Proença, Mário Augusto and José Murteira

This study aims to investigate the role of board gender diversity in explaining the effects of board members’ political connections on banking performance in the Eurozone.

Abstract

Purpose

This study aims to investigate the role of board gender diversity in explaining the effects of board members’ political connections on banking performance in the Eurozone.

Design/methodology/approach

This paper analyses panel data on 83 banks supervised by the European Central Bank (ECB) for the period 2013–2017, using a generalized moment method-type estimation methodology.

Findings

Results suggest that when gender diversity is high, there is a U-shaped nonlinear relationship between political connections and banking performance. Empirical evidence also indicates that differentiating characteristics of women, such as greater ethical concern and risk aversion, help mitigate the negative effects of political connections on banking performance, safeguarding the institutions’ interests from the adverse effects of personal agendas. In addition, these results also suggest that a minimum of 14% of gender diversity can contribute to greater social justice and beneficial structural change.

Research limitations/implications

The period studied may not yet fully reflect the impact of the assessment of the board members’ suitability.

Practical implications

The paper contributes to the growing literature on political connections and gender diversity, providing greater insight into their role as determinants of banking performance. The study also suggests the benefits and possible limitations of the regulator’s two impositions – gender diversity quotas and members’ repute (members’ political connections).

Originality/value

The effect of gender diversity on the impact of board members’ political connections on banking performance has not been studied, as these relationships have not been analysed separately for banks directly supervised by the ECB.

Details

Corporate Governance: The International Journal of Business in Society, vol. 20 no. 6
Type: Research Article
ISSN: 1472-0701

Keywords

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